SFMC + AEP: A Real-Time Connection Strategy That Actually Works
- June 16, 2025
- Posted by: gattu.mukesh@gmail.com
- Category: Uncategorized
No Comments
Adobe AEP is a powerful CDP. Salesforce Marketing Cloud (SFMC) is a messaging powerhouse. But without integration, they’re just silos.
At Audiencent, we build middleware that lets the two work like one — without vendor lock-in.
Here’s how:
- Streaming Profiles to SFMC: We use AEP’s Data Access APIs to export key profile attributes (e.g. cart value, last activity) to SFMC via REST or SFTP pipelines.
- Real-Time Triggers: Edge-based behavioral events in AEP trigger Adobe Journey Optimizer (AJO), which fires a Custom Action webhook — that pushes to SFMC Journey Builder.
- Consent Synchronization: Using AEP’s profile merge policies and SFMC’s contact model, we maintain consistent opt-in/out logic across both.
The result? You can personalize SFMC emails with real-time AEP data, launch campaigns off live behavior, and maintain a clean governance trail.
One source of truth. Two platforms working together.